Dear Handling Agent,
Ground Handling Services at Terminal-1, Malpensa International Airport, Milan
Limited (AI), solely at its discretion desires to award Contract for availing
“Comprehensive Ground Handling Services” comprising of Passenger Terminal
Handling, Flight Ops, Ramp handling and Cabin Cleaning services for Air India
flights at Terminal-1, Malpensa International Airport, Milan
(MXP). Air India invite handling companies authorized by the local Aviation
regulator and the Airport authority of Milan, to submit offers, in the format
provided, for handling Air India flights at MXP.
2. Please note the offer must be on
comprehensive basis, for providing service directly or by way of subcontracting
as per Article 3 of Main Agreement of IATA SGHA 2013, with prior consent and
MOU with such outsourced service provider. Service providers with less than one
year of experience in handling of Commercial Passenger Airlines operating Wide
Body flights into MXP will not be considered for this tender exercise.
3. You are requested to submit your
'Sealed Offer' on or before 10th May, 2017 by 1200 hours in the office of :
Milan, Air India Ltd.
Largo Richini 2/A
Milan, Tel. +0039
Email: firstname.lastname@example.org, email@example.com
Response received after the due date, time
and incomplete response are liable to be rejected.
4. Following Annexure are enclosed with
this Tender Document.
India's current schedule of operations at Milan.
requirement, Procedures and Services Standards expected
requirement as per IATA AHM 810 2013 Version. (including yellow pages of AHM
Company Profile and Terms of Technical Evaluation.
5. Your offer should be in “Two
Separate Sealed Envelopes” as given below: The offer submitted will
remain valid for six months from the last date of submission.
1:“Handling Company Profile – GH”(Containing Annex- II, III, IV, V & VII )
regarding Handling Company in general including the structure of Company,
turnover and experience in relevant business and capability to provide offered
handling services at Terminal-1, Milan International Airport in particular.
Handling Company’s response must reply each point mentioned in Annex
strictly as per format of this Tender document. Air India reserves the right to
reject the bids which do not comply and do not meet the requirements and
experience or do not provide information in desired format or put in the
commercial offer in “Technical Bid envelope”. Air India reserves the right to
withdraw the complete Tender process at any stage without assigning any reasons
response Services intent to be offered & provided, must be specified. “NO
RATES MUST BE QUOTED OR INDICATED ON ANY OF THE DOCUMENTS IN THIS ENVELOPE.”
2: “COMMERCIAL OFFER – GH” (Containing
submit your quotation meeting the requirements of Annex II, III & IV
(Version 2013 along with yellow pages of 36th AHM). The commercial
offer may be submitted by responding against each para of Annex VI. Air India
desires bidder to abide by all the terms and conditions of Annex-VI. Additional
terms & conditions related to the para, if any to be proposed, may be
indicated at the end of respective para by way of additional sub-para.
Master Envelope -
please be noted that, both the offers (Technical and Commercial) must be put in
separate sealed envelopes and all the envelopes must clearly super-scribe the following and submit these
envelopes before the due date.
and Phone no. of the Handling Company contact person.
Bid or Commercial Bid.
6. Responses received after the due date,
time and incomplete response are liable to be disqualified. Air India reserves
the right to accept or reject any bids and/or cancel the tender process at its
own discretion. Offers indicating rate(s) in the Technical Bid or commercial
offer received in the Technical Bid Envelope (Envelope – 1) is liable to be
7. The offers received will be opened in
the office of the Manager Air India (MXP) Milan International Airport in the
presence of bidders who are interested to be present. Initially the technical
offers (Envelop 1) will be opened. Subsequently the commercial offers (Envelop
2) will be opened only for those bidders who qualify Air India’s requirements
technically under Annex V. Bidders will be informed about date, time
and venue for opening of bids at the contact no. indicated on the top of the
8. For processing the offers Air India
team will be required to carry out discussions with the parties for seeking
clarifications and / or finalizing the terms of proposed SGHA. For this Air
India team may also be required to work with your representative(s) on weekends
also. Please ensure that these representative are fully authorized to clarify
and commit on the services, terms and conditions etc. and must be given appropriate
letter of authorization. If the parties after such discussion and finalization
of terms, do not agree to such terms at a later date, before commencement of
services, will not be considered for any further tender exercise at its
9. If you require any clarifications,
please contact Air India as per details mentioned below.
We shall appreciate if you confirm
to above managers your participation in this tender.