Sub: Ramp Handling Services
at San Francisco International Airport, San Francisco, USA.
Air India Limited (AI), solely at
its discretion desires to award Contract for availing “Comprehensive Ramp
Handling Services” comprising of Ramp Handling, Cabin cleaning Handling and
Baggage Handling services for Air India flights at San Francisco International
Airport, San Francisco (SFO). We invite handling companies authorized by the
local Aviation regulator and the Airport authority of SFO, to submit offers for
handling Air India flights in the format provided. Please note offer must be on
comprehensive basis, for providing service directly or by way of subcontracting
as per Article 3 of Main Agreement of IATA SGHA 2013.
are requested to submit your 'Sealed Offer' on or before 19th August, 2017 by 1700 hours in the office of :
Pradeep Ganatra, Manager – West Coast, San Francisco,
Air India Limited, 1550,
Bayshore Highway, #110,
Tel: 650-278-8313, 650-963-4682,
Response received after the due
date, time and incomplete response are liable to be rejected.
Following Annexure are enclosed with
this Tender Document.
Air India's current schedule of
operations at SFO.
Resource requirement, Procedures
and Services Standards expected
Service Level Agreement(SLA)
Services, terms and conditions of SGHA
Handling Company Profile and Terms
of Technical Evaluation
offer should be in “Two Separate Sealed Envelopes” as given
1: “Handling Company Profile – GH” (including Annex-II, III, IV, V, VII &
Information regarding Handling
Company in general including the structure of Company, turnover and experience
in relevant business and capability to provide offered handling services at San
Francisco International Airport, in particular. Handling Company’s response
must reply each point mentioned in Annex V strictly as per format of this Tender
document. All the Annex must be singed to confirm that all the contents have
been read and are in conformance to the practice followed at SFO airport. Air
India reserves the right to reject the bids which do not comply and do not meet
the requirements and experience or do not provide information in desired format
or put in the commercial offer in “Technical Bid envelope”. Air India reserves
the right to withdraw the complete Tender process at any stage without
assigning any reasons thereof.
In this response Services intent to
be provided, must be specified. “NO RATES MUST BE QUOTED OR INDICATED ON ANY
OF THE DOCUMENTS IN THIS ENVELOPE.”
Envelope 2: “Commercial Offer” (Annex VI)
Please submit your quotation meeting
the requirements of Annex II, III & IV. The commercial offer to be
submitted as per the prescribed format for Basic Comprehensive rates and
5. Master Envelope -
It may please be noted that, both
the offers (Technical and Commercial) must be put in separate sealed envelopes and
put in a Master Envelope all three envelopes must clearly super-scribe the following:
Name and Phone no. of the
Handling Company contact person.
Technical Bid or Commercial Bid.
Responses received after the due
date, time (mentioned at para 2 above) and incomplete response are liable to be
disqualified. Air India reserves the right to accept or reject any bids and/or
cancel the tender process at its own discretion. Offers indicating rate(s) in
the Technical Bid or commercial offer received in the Technical Bid Envelope
(Envelope – 1) is liable to be rejected.
offers received will be opened in the office of the Airport Manager Air India (SFO)
San Francisco International Airport in the presence of bidders who are
interested to be present. Initially the technical offers (Envelop 1) will be
opened. Subsequently the commercial offers (Envelop 2) will be opened if
possible for those bidders who meet Air India requirements technically under
Annex V. Bidders
will be informed about date, time and venue for opening of bids at the contact
no. indicated on the top of the envelopes.
you require any clarifications, please contact Air India as per details
Manager – West Coast, San
Air India Limited, 1550, Bayshore Highway, #110, Burlingame, CA- 94010
Tel: 650-278-8313, 650-963-4682,
DGM, HCA, Ground Handling HQ.
Airlines House, Air India Ltd.
11 23422182, 23422162
Air India Ltd.