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Tenders :EB/GM/I-17/252Rev.No : 1 Posted Date : 04/MAR/17Due Date : 29/MAR/17

Provision of Back Office Data Entry Services




Sub: Tender for Provision of Back Office Data Entry Services


Air India Engineering Services Ltd (hereinafter referred to as AIESL), invites bids under Two Bid System from eligible bidders (hereinafter referred as Service Provider/Tenderer/Contractor) who meets the Bid Evaluation Criteria as per Annexure-A specified in this Tender document for provision of Back Office Operator Services.


In terms of the Tender dated 03/03/2017 the duration of the contract will be for a period of three years.

First three months will be deemed to be trial period during which the contract can be terminated without assigning any reason and liability on either side. ( Pl refer Annexure C, para 15)

        I.            Name of work/services to be provided: Back Office Data Entry Services.


     II.            Earnest Money Deposit (EMD) : Rs. 1,00,000 / - ( Rupees One Lakh only)


   III.            Contract period: Three Years


  IV.            Date & time of pre-bid meeting: 15/03/2017 0930 hrs. (IST)

     V.            Due date & time for bid submission: 29/03/2017 1200 hrs (IST)


  VI.            Technical bid opening date & time: 29/03/2017 at 1430 hrs. (IST)


Financial Bid Opening date & time : Will be intimated subsequently to technically qualified parties

VII.            Venue: Conference Hall, Engineering Training School, New Engineering Complex, Sahar, Vile Parle East, Mumbai-400099


VIII.            Tender fee (bidding document fee) : Not Applicable

   IX.            The bids submitted by the bidder will be valid for a period of 120 days from the date of opening the technical bid.


     X.            Number of Persons required to be deployed: as per Annexure D of this tender document.


  XI.            Location of work: Terminal T2, New Engineering Complex and New Terminal Building, Mumbai.


Date and time for price bid opening of technically qualified bidders shall be intimated later. After finalisation of the contract, the details of the successful bidder shall be displayed on AIESL web site.


If any of the dates specified above is declared a holiday by AIESL due to unforeseen circumstances, the tender proceedings will be conducted on the next working day



General Information:


Air India Engineering Services Limited (AIESL) is floating a Tender to enter into contract with qualified party to provide Back Office Data Entry Services.


One set of Tender documents containing following Annexures in respect of the above services is enclosed.


Annexure reference


Annexure A:

Bid Evaluation Criteria Technical & Price Bid


Annexure B:


Terms & Conditions governing this Bid

Annexure C:

Terms and Conditions governing the functional aspect of the Contract

Annexure D:

Work scope

Annexure E:


Proforma for Technical Bid along with Check List

Annexure F:

Indemnity Bond Format


Annexure G:


Undertaking in respect of CLRA,PF,ESI and other Statutes /Compliance

Annexure H:

Price Bid Format


Annexure I :


Service Level Agreement








General Manager Engineering

For Air India Engineering Services Ltd.

Back Office Tender-Corrigendum.pdf

Address : Materials Management Department, Old Airport, Kalina Santacruz (E), Mumbai 400 029, India. Phone +91-22-26265555
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